What is Lindy?
AI employee platform - you describe a role in plain language and Lindy builds an agent that handles it end to end, with access to your email, calendar, CRM and 4,000+ integrations, and the ability to reason about when to act.
Autonomous role-based agents over email, calendar and CRM.
Main features
- Natural-language agent creation ('Lindies')
- agent societies where agents delegate to each other
- email and calendar agents that draft, reply and schedule autonomously
- meeting recorder and note-taker
- phone agents for inbound and outbound calls
- knowledge base grounding
- approval gates for human-in-the-loop
- 4,000+ integrations via Pipedream
- triggers on email, webhook, schedule or event.
Practical use cases
- An agent that triages inbound email, drafts replies and books meetings
- a recruiting agent that screens applicants and schedules interviews
- a customer-success agent that monitors accounts and drafts check-ins
- outbound phone qualification.
Who is it for?
- Sales, recruiting, customer success and operations teams; founders and small businesses wanting agents rather than workflows.
Pricing, free access & limits
Credit-based subscription tiers
Plans described in the source
Free $0 with a small monthly credit allowance (historically around 400 credits). Pro around $49.99/mo (roughly 5,000 credits). Business around $199.99/mo (roughly 20,000 credits) with higher limits and team features. Enterprise custom with SSO, dedicated support and higher volumes. Credits are consumed per agent task, with model calls, phone minutes and integrations drawing different amounts.
Free plan
Yes - free tier with a small credit allowance for evaluation.
Free trial
Free credits serve as the trial; no separate time-boxed trial.
Usage limits to consider
Credit-metered per task step. Phone agents consume credits per minute plus telephony cost. Free tier credits exhaust within a few agent runs. Concurrency and number of active agents are tier-limited.
Confirm current plans and pricing ↗Strengths & tradeoffs
These points summarize the supplied research, rather than hands-on test results.
Strengths noted in the source
- The most natural agent-building experience here - describing a role genuinely produces a working agent without flowchart building
- agent-to-agent delegation is a real capability
- email and calendar agents are the strongest implementation in this group
- approval gates make autonomous email safe enough to trust.
Limitations to consider
- Credit consumption is unpredictable and the main source of user complaints
- autonomous email and calendar access is a significant trust and security decision requiring careful scoping
- less deterministic than Make or n8n, so debugging a misbehaving agent is harder
- young company
- enterprise compliance documentation is thinner than incumbents.
Platforms, languages & integrations
Platforms
- Web
- Chrome extension
- integrates into Gmail, Outlook, Slack
Languages
- English primary; multilingual output supported
API access
Yes - API and webhook triggers; Pipedream connector layer
Integrations and exports
- Gmail, Outlook, Google Calendar, Slack, HubSpot, Salesforce, Pipedrive, Notion, Airtable, Zoom, Google Meet, Twilio, plus 4,000+ via Pipedream
Evaluation notes
Start every agent with approval gates enabled and only remove them after watching real behaviour for a week - autonomous outbound email from a misconfigured agent is a reputational risk. Budget by credits per task, not by seats.
Explore similar tools
Other tools in AI Automation Tools. Compare their specific features and limits for your task.
Frequently asked questions
What is Lindy best for?
Autonomous role-based agents over email, calendar and CRM.
What free access does Lindy offer?
Yes - free tier with a small credit allowance for evaluation.
What limits should I check before using Lindy?
Credit-metered per task step. Phone agents consume credits per minute plus telephony cost. Free tier credits exhaust within a few agent runs. Concurrency and number of active agents are tier-limited.
Does Lindy provide an API?
Yes - API and webhook triggers; Pipedream connector layer
Sources & editorial notes
Based on the directory editor’s supplied research. The source does not provide a verification date for this row. Importing a record does not independently verify every product claim.
Additional references named in the research
lindy.ai/pricing; Lindy documentation and help centre